I look to have been cheated by a bogus travel agent. Needing to get my wife and a few youngsters again from an crisis stop by to Pakistan, I utilised a organization termed Sevenseaholidays.co.british isles to reserve Qatar Airways flights – for me to vacation out, and for all of us to return.
Sevenseaholidays despatched me two invoices to fork out by bank transfer, into two various bank accounts. After I paid £1,180 I was specified the reference quantities, and invited to look at the reservation on the Qatar Airways web site.
A number of days afterwards it emerged that individuals coming to the British isles by way of Qatar would have to self-isolate in a resort, so I known as the firm, and asked for the reservations be adjusted to immediate flights, for which I despatched a more £983.
I was then advised that I experienced paid the funds into the mistaken account, and that I would get rid of the flights unless I paid this sum again into the ideal financial institution account. I was promised a refund of the £983 overpayment, but this failed to materialise.
When it asked for a even further £500 to deliver the direct flights, I begun to think this was a fraud. I have because discovered that my Qatar flights experienced been cancelled, and British Airways has no file of my direct flight scheduling.
I noted it to my financial institution HSBC, which has refunded £590 of the £3,000 I’d paid, and to Motion Fraud. However, the firm however appears to be investing.
Authentic firms are typically satisfied to interact with us when we choose up problems like these, but Sevenseaholidays has not. I have identified as the firm 2 times and been minimize off each periods, and then uncovered both of my cellphone quantities blocked. It has not responded to email messages either.
The organization, which advertises on Fb and has an handle in Blackpool, has been called out for falsely boasting to be a member of Abta. In February, a genuine journey agent, World Vacation Lounge, stated it experienced described the agency you bought your tickets from to Lancashire Constabulary, Action Fraud and the Civil Aviation Authority for fraudulently employing its Atol licence.
An additional journey agent with a similar identify, 7SeasHolidays, has a warning on its web page expressing that it is in no way connected to Sevenseaholidays.
On the foundation that you believe you have been defrauded, you need to file an authorised thrust payment fraud assert with your financial institution. HSBC is just one of the banking companies that has signed up to refund innocent victims of this sort of scams. I have sent your letter on to HSBC, have defined the placement, and will report again if it fails to refund you. You should get in touch with Lancashire law enforcement way too and local investing criteria.
In the meantime, other individuals require to be mindful of what this organization is undertaking. It’s usually truly worth Googling a agency you have by no means listened to of in advance of sending it any dollars – and currently being very wary of any company that asks for bank transfers alternatively than the regular card payments. Just as Income went to push, it emerged the Town of London law enforcement experienced taken Sevenseaholidays’ web site offline.
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